Privacy Policy

At Hometown Homes (“HH”), we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”) by holding in confidence and safeguarding the information we collect, in order to provide the highest level of service to our clients.  This website Privacy Policy (“the Privacy Policy”) outlines the Personal Information we may collect through the use of this website and how such Personal Information may be used and disclosed. This Privacy Policy supplements our applicable professional obligations of client confidentiality.

We have developed a comprehensive privacy policy that adheres to the guidelines underlying the Personal Information Protection and Electronic Document Act while ensuring that our clients are comfortable providing us with their Personal Information.  A more detailed explanation about how we protect your privacy and Personal Information is described below.  If you have any questions about our privacy policy, please email us at


We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

Identifying Purposes

We collect, use and disclose Personal Information to provide you with the service you have requested and to offer you additional services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the payment process.


Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a service, except as required to be able to supply the service.

Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.


Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.


We will make information available to you about our policies and practices with respect to the management of your Personal Information.

Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

Where to Direct Questions About HH’s Privacy Policy, Complaints and Suggestions

If you have any questions about this Privacy Policy or the practices described herein, you may contact:

Aggregate Information

We collect certain aggregate information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.  We use this aggregate information to help diagnose problems with our servers, to administer our site, and to gather broad demographic information. None of this information is connected with your personal information.

Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you are using the Internet. Web servers automatically identify your computer by its IP address. HH and/or its affiliates may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers, and to audit the use of our website. When clients request pages from our website, our servers log the requesting client’s IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that client sessions will be logged, but client identity remains anonymous to us. We can and will use IP addresses to identify a client when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, website, or any person, or where it is otherwise permitted by law.

Responses to Email Inquiries

When visitors or clients send e-mail inquiries to HH, the return e-mail address is used to answer the e-mail inquiry we receive. HH does not use the return e-mail address for any other purpose and does not share the return e-mail address with any third party.

Cookies and How HH Uses Them

A cookie is a small data file that can be placed on your hard drive when you visit certain websites.  HH may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.  These cookies do not enable third parties to access any of your client information.

Most browsers are initially set up to accept cookies. If you would prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function if you do so.

Links to Other Sites

HH is not responsible for the content or the privacy policies of websites to which it may link and our privacy policy does not apply to websites to which we may link.

These other sites may send their own cookies to users, collect data, or solicit personal information. These other sites are not subject to the HH privacy policy and HH is not responsible for the privacy policies for these other sites, nor for the use of any information that these sites may collect. Please keep in mind that whenever you give out information online (for example, via message boards or chat lines), that information can be collected and used by people you do not know.

While HH and its affiliates strive to protect their clients’ information and privacy, we cannot guarantee the security of any information you disclose online; you disclose such information at your own risk.

Data Security

HH is committed to taking reasonable measures to protect your personal information from theft, misuse and alteration. Although HH’s security efforts are consistent with industry practices, complete privacy, confidentiality, and security are not yet possible over the Internet.

The client agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of HH’s website may cause client information to be accessed by, or disclosed to, other persons; therefore, the client agrees that HH shall not be responsible or liable for any damage that the client, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using HH’ website. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining the client information.


HH has developed security measures to protect against the loss, misuse or alteration of personal information under our control.  Security practises are also reviewed on a regular basis.

Revisions to This Policy

HH reserves the right to revise, amend, or modify this policy, our Internet Service Agreement and our other policies and agreements at any time and in any manner.  Notice of any revision, amendment, or modification will be posted in accordance with the Internet Service Agreement.

The foregoing policy is effective as of March 10, 2022.  HH reserves the right to change this policy at any time.